Sophie
Front Office
Greets, qualifies, and routes every inquiry the moment it arrives — nights, weekends, holidays — and walks borrowers through the 1003 while other shops’ phones ring out. No lead waits. No lead leaks.
The Deep-Dive
The full team, the network behind it, and everything included.
Who's actually doing the work, why we built it as a network instead of a bolt-on tool, and the complete list of what runs inside your back office.
Why "Mycelian"
A network beneath the surface.
In nature, a mycelial network is decentralized and autonomous — millions of threads that communicate, adapt, and sustain entire ecosystems without a central manager. We built Mycelian to do exactly that for your brokerage: a network of specialized agents that share context and execute complex workflows across your business — silently, flawlessly, 24/7.
No single point of failure. Every thread carries the whole.
Meet Your Team
One intelligence. Branching into everyone you wish you could hire.
Lonnie
Loan Ops
Takes the 1003, runs DU and LP, and grades every file green, yellow, or red before it moves — nothing advances on a guess. Reads the conditions and hands your processor a clean, packaged file.
Grace
AI Manager
The system comes with an AI manager who functions like your chief of staff — triages the inbox hot/warm/cold, pulls what matters into the Desk, drafts your emails and texts, and keeps the day moving. She remembers, too — every open item carried forward day to day, so nothing waits on your memory.
Lex
Compliance
Watches every RESPA touchpoint and disclosure clock, file by file, flagging what’s off before it becomes a finding. Every night, the log synthesizes into a permanent record — audits stop being fire drills.
The Voices
Your Pipeline
Custom content personalities, written to match your company’s culture and tone, generating real posts for Instagram, Facebook, and LinkedIn on a steady cadence. You approve before anything goes live — never on autopilot. The feed on our site? Written by the system.
The Desk
Your Seat
One screen: every file, every lead, every deadline, every agent’s work — without asking anyone. A shared team log nobody can edit or delete keeps every commitment on record. You and your leadership, fully sighted, four seats deep.
LO Portal
Your Loan Officers
Your loan officers get their own door in too. The LO Portal lets them onboard a borrower directly — generating a personal link that drops that borrower straight into a warmed-up Sophie, already primed with what the LO entered, ready to walk them through their 1003. From there, every milestone the file hits notifies both the borrower and the LO, and it all still rolls up onto your Desk — one screen, whole pipeline, every LO included.
Your team, your names. Every deployment is named and voiced to your company's culture — Sophie, Lonnie, Grace, and Lex are what Presto calls theirs. Yours will be your own.
What It Is
One system, built to run your back office and keep your leadership sighted.
Mycelian is a multi-agent operations team that runs inside your brokerage — not a chatbot bolted onto your website. And it puts your whole pipeline on one screen: The Desk.
- Answers and routes every lead, day or night
- Processes files against DU/LP before a human touches them
- Reads every borrower document with OCR and flags what’s missing
- Watches every compliance clock and disclosure deadline
- Puts your whole pipeline on one screen, always current
The Desk seats your whole leadership, not just one owner — four logins, four views of the same truth:
President / Owner / Principal / CEO
The whole shop, one screen.
Treasurer / CFO
The money side, always current.
Secretary / Admin / Operations
The pipeline, the files, the compliance trail.
Exec Assistant
The day-to-day, without chasing anyone for status.
Your loan officers get their own door in too. The LO Portal lets them onboard a borrower directly — generating a personal link that drops that borrower straight into a warmed-up Sophie, already primed with what the LO entered, ready to walk them through their 1003. From there, every milestone the file hits notifies both the borrower and the LO, and it all still rolls up onto your Desk — one screen, whole pipeline, every LO included.
Here's who's doing the work.
What's Included
Every capability, simply stated.
Answers every lead, day or night
No inquiry waits on business hours — nights, weekends, holidays.
Remembers, so you don’t have to
Every open item and deadline carried forward, day to day.
Follows up automatically
Borrowers and referral partners both get real updates — never silence.
Builds in trust from day one
Every agent’s access, every data boundary — engineered in, not bolted on after the fact.